Illusions Online, a global provider of Travel Technology solutions for Tour Operators and Destination Management Companies, signed up Buffalo Tours, one of the biggest Destination Management Companies in Asia. This achievement marks the first foray for Illusions in South-east Asia. Besides the importance of this strong partnership, both companies underscore the value of being a part of one of the world’s fastest growing tourism destinations, Vietnam, Cambodia and Lao (Indochina).
“Indochina's travel and tourism sector has experienced unprecedented growth in recent years. Buffalo Tours plays a key role in the travel Industry and we confirm our commitment of support to our client and the industry on the rise. This is a significant milestone for Illusions” said Faisal Memon, CEO of Illusions Online. “Illusions provides a unique platform for commercial synergy of all business processes. The Buffalo Tours’ management has a very strong belief in technology being a key enabler for the growth of the business moving forward and we are very pleased to support this vision”
Buffalo Tours will implement illusions to improve efficiencies and productivity, optimize business performance, increase visibility and better serve its customers in a highly competitive global environment. The implementation of Illusions will result in complete automation of Buffalo Tours’ contracting, reservations, operations, planning and management environment as well as powering its websites for agent and consumer bookings on a comprehensive range of both FIT products and packages and allowing users to tailor-make holidays online. The powerful webservices and XML capabilities of Illusions will allow Buffalo Tours to provide easy access for their tour operator customers to be able to connect their systems in real-time to their entire product range with prices and availability and the facility to make bookings directly into Illusions.
As one of the most established travel companies in Indochina started in Vietnam 15 years ago, Buffalo Tours is the winner of both international and national Awards: Outstanding Customer Service - Luxurious Adventures, the Guide Award 2008, Best Tour Operator, Condé Nast Traveler World Savers Awards 2007, Named one of the 158 Best Adventure Travel Companies in the World by National Geographic Adventure (NGA) magazine, Best Adventure Tour Operator – 2006, 2005, 2004, 2003, 2002 and many others, Buffalo Tours decided to go with illusions because it is a comprehensive end-to-end solution with the ability to automate every aspect of its business.
Tran Trong Kien, Founder and CEO of Buffalo Tours commented: “At Buffalo we are focused on offering a truly specialist and tailored service to every client we serve. We have over 200 young people team which we pride in our flexibility, adaptability, speed and innovation. We believe Illusions would fit us well not just as a reservation platform but as a long term partner sharing similar culture. We hope from this summer, our clients and partners will be able to directly, real-time access to our wonderful holidays and hotel inventory 24/7. Efficiency improvement coupled with our fantastic products and services will ensure that we continue to grow even in this difficult market environment. We expect that all of our clients, suppliers and staff will be pleased with the new reservation system.”
Illusions is definitely on its way to achieve its long-term strategy goals. The company has recently indicated plans to penetrate new markets where potential customers are in need to manage all dimensions of their operation and eager to find a comprehensive solution which will lead them to greater savings on time and cost.
Faisal Memon added: “We thank Buffalo Tours for their confidence in our ability to serve them. We welcome the opportunity to support Buffalo Tours in its business and look forward to a continuing relationship which will be profitable to all concerned.”
About Buffalo Tours
Buffalo Tours is an internationally-renowned, award-winning travel company spanning Indochina. It is recognized as one of the top inbound tour operators and destination management companies in Vietnam. Last year it provided tours for over 25,000 satisfied clients. As well as its many individual direct clients, Buffalo Tours enjoy global and constantly growing partnerships with international tour operators and travel agents. Buffalo Tours is a leading inbound tour operator and provides destination management and inbound ground handling for over 200 companies worldwide.
For further information visit: www.buffalotours.com
For more information please contact:
Tran Trong Kien
Founder/CEO – Buffalo Tours
Tel: +84 43828 0702 or email kien@buffalotours.com
About Illusions
Illusions is the world's leading travel technology companies, offering browser-based Enterprise applications and services that enable Destination Management Companies and Outbound Tour Operators of all sizes to become best-run businesses. Headquartered in Dubai, it has been providing Enterprise travel solutions for over a decade. With customers in 5 continents, Illusions has been a pioneer in its SaaS (Software-as-a-Service) On-Demand model that is very attractive to smaller to medium sized businesses as well.For further information:
Visit www.illusions-Online.com or contact:
Faisal Memon
CEO - illusions Online
Tel: +9714 3902300
ceo@illusions-online.com
More about illusions Online on SourceIT-Travel
Source IT Travel 22nd April 2009
Categories: PressZone
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